FREQUENTLY ASKED QUESTIONS
What is Med Docket™?
Med Docket™ is a system where you can store, access, update and organize your medical
data/images in one convenient and secure location on the web.
Is it expensive?
No. Considering the ease with which you get to your medical needs, and the security
provided, the cost is negligible.
Who can use Med Docket™?
Anyone with basic computer skills – young, old, sick or healthy can use Med Docket™.
Why do we need Med Docket™? What is special about it?
Med Docket™ is a unique storage solution of ‘ALL’ your medical records & images
through the years kept in long forgotten places, now stored in one safe and secure
location. This will give you peace of mind that your medical records and those of
your loved ones, besides being kept in a secure location are available at the touch
of a button. If you have difficulty in remembering your medical problem or suffer
from a medical condition or allergy that may make you vulnerable in an emergency,
Med Docket™ is the answer. When sudden illness strikes, you know you have access
to a complete medical record that will be of great value to the doctor and attendants.
How secure is my personal information with Med Docket™?
Your personal information is safely locked within our secure system. To read more
on our security features –
click here. Your personal information
WILL NOT be sold to data banks.
Do you have a privacy policy?
Yes. Click here to view Med Docket ’s privacy policy.
How do I enroll for Med Docket™?
Step 1: Click on ‘Registration’
Step 2: Two options will appear, select the appropriate one
Step 3: Fill in your personal details
Step 4: Make your stated payment through credit card
Step 5: Fill in as much relevant medical data and images as possible for completion
of your record.
Step 6: You will now be able to access your health record anytime, any part of the
world simply by logging in with your username and password.
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Can I store my entire family’s record on the net?
Yes you can. And Enjoy Peace of Mind henceforth!
If I am ill or in an accident, how can my records be retrieved?
We encourage you to fill up details of your emergency contacts as well as healthcare
power of attorney. In time of emergency in case you are ill, they will be given
the information, if their details are available with us. In case you have not put
in their details or they are not reachable, our administrator will authenticate
the details of the doctor or hospital who contacts us for your records and only
after satisfactory authentication, will your records be shared with anyone.
Is my credit card information safe on your site?
The confidentiality of your records is guaranteed. Encryption is mandatory in storage
facilities for securing your personal information.
How do I update my information?
Step 1: Login with your username and password
Step 2: Go to the relevant section
Step 3: Click on Add data to update your information
Step 4: Click submit to save the new information
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Will I be able to manage my own medical information easily?
Yes. The system is user-friendly.
If I have a problem, whom do I contact?
f a problem occurs, our customer support team can be reached at the following email
address/phone number.
Chowgule Mediconsult Pvt. Ltd.
Tel. + 91 22 2367 9655
Telefax : + 91 22 2367 9659
Mobile : 91 98694 33264 (Bhavesh Thakker)
Email :
bthakker@cmplin.com> ,
drrohinichowgule@cmplin.com
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